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<div class="moz-cite-prefix">On 10/07/2023 09:38, Markus Demleitner
wrote:<br>
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<blockquote type="cite"
cite="mid:20230710073826.qc2qubx2ojakgjin@victor">
<pre class="moz-quote-pre" wrap="">Hi Tess,
Thanks for tackling this.
On Fri, Jul 07, 2023 at 01:18:46PM +0000, Jaffe, Tess (GSFC-6601) wrote:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">So I'm looking for information about how to remove services from
the registry that are not responding and whose responsible contacts
aren't either. Renaud pointed me at a mention on the Ops page
(<a class="moz-txt-link-freetext" href="https://wiki.ivoa.net/twiki/bin/view/IVOA/IvoaOps#Procedure%20for%20Removing%20Non-Respo">https://wiki.ivoa.net/twiki/bin/view/IVOA/IvoaOps#Procedure%20for%20Removing%20Non-Respo</a>)
which refers to "A revised procedure was adoped by the IVOA in
October 2016." But we don't find it. Anybody know where I can
hear about what other registries are doing and what we should do?
</pre>
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<pre class="moz-quote-pre" wrap="">
Well... this, I seem to remember, refers to item 7 in these Exec
minutes:
<a class="moz-txt-link-rfc2396E" href="https://wiki.ivoa.net/internal/IVOA/IvoaRepMin/ivoa-fm66-20161020.pdf"><https://wiki.ivoa.net/internal/IVOA/IvoaRepMin/ivoa-fm66-20161020.pdf></a>.
I think Pierre had a nicely worked-out paper back then that I may
even be able to dig out if necessary. Pierre, if you have it at
hand, can you perhaps put it on the twiki in some suitable position?
But then in practice here's what I've been doing when I encounter
dead services by chance, typically because dead services have bad
resource records, too:
(1) use the contact address to ask the service's operators
(2) if they are unresponsive, try the originating publishing
registry's operators
(2a) if they are responsive, work with them to either get the service
fixed or have it removed from their publishing registries
(2b) if they are unresponsive, see whether any living services are
published through that registry (in case *it* is still alive). If
that is the case (never has been), improvise. Otherwise, ask the
Exec to tell the RofR to remove the dead publishing registry.
Perhaps that's something we should note down on the Twiki, perhaps on
a page linked to by Ops and Registry?
-- Markus
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<p><font size="2">I will talk about experience in removing ghost
service from the registry, our (group of cleaners) where having
a step that are more empirical</font></p>
<p><font size="2">1) As Markus said, first try to contact the owner
of the service, in those case usually nobody answer, because we
had already did that many time.</font></p>
<p><font size="2">2) try to see in the same institute if you know
somebody close to ...<br>
Sometime it worked, mean we have an answer like "it's dead you
can remove it"</font></p>
<p><font size="2">In that case you go with this answer to the owner
of the registry where the service is registered and ask to make
it in status='inactive'<br>
</font></p>
<p>3) still no answer, try to find (usually on exec) the national
representative in iVOA</p>
<p>sometime it solve the problem, because he know who is now in
charge of the service and it can allow to change the resource
content or pass it to inactive</p>
<p>4) nothing work, ask exec to take a decision on the status of the
resource to remove it from registry</p>
<p><br>
</p>
<p>I hope it helped</p>
<p>Regards</p>
<p>Pierre <br>
</p>
<pre class="moz-signature" cols="72">--
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Pierre Le Sidaner
Observatoire de Paris - PSL
Directeur de la Direction Informatique de l'Observatoire
Directeur technique de Paris Astronomical Data Centre
tel : 01 40 51 20 82
77 Av Denfert Rochereau 75014 Paris
<a class="moz-txt-link-freetext" href="mailto:pierre.lesidaner@observatoiredeparis.psl.eu">mailto:pierre.lesidaner@observatoiredeparis.psl.eu</a>
<a class="moz-txt-link-freetext" href="http://dio.obspm.fr">http://dio.obspm.fr</a> <a class="moz-txt-link-freetext" href="http://padc.obspm.fr">http://padc.obspm.fr</a>
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